Water meters are always located inside the home, usually in the basement
For this reason we require an appointment and for an adult (18+) to be home
The installation requires that your main shutoff valve be fully functional
In the case of a meter exchange, this would be the valve before/upstream to the meter
Please clear the area to ensure your meter is accessible
Our technician needs room to stand in front of the meter and have space for their tool bags
The online booking area is a 4 hour window – 8AM, 12PM, 4PM represents the start time
Please sequester your pets for their well being and the safety of the technician
If you have any questions or concerns, we highly suggest booking through our call center toll free 1-888-290-3070
Select any of the times in green for your 4 hour window start time
Complete the information form and scroll down to “Next”
For cold drinks, keep a pitcher or water in the refrigerator instead of running the tap. This way, every drop goes down you and not the drain.
When washing dishes by hand, don’t let the water run while rinsing. Fill one sink with wash water and the other with rinse water.
Some refrigerators, air conditioners and ice-makers are cooled with wasted flows of water. Consider upgrading with air-cooled appliances for significant water savings.
Adjust sprinklers so only your lawn is watered and not the house, sidewalk, or street.
Run your clothes washer and dishwasher only when they are full. You can save up to 1,000 gallons a month.
Choose shrubs and groundcovers instead of turf for hard-to-water areas such as steep slopes and isolated strips.
Install covers on pools and spas and check for leaks around your pumps.
Use the garbage disposal sparingly. Compost vegetable food waste instead and save gallons every time.
The best way to determine if you have a leak in your plumbing system is by first checking your water meter.
Make sure no water is being used inside or outside of your house.
Locate your water meter and check the flow indicator to see if it is moving.
Depending on the brand of your meter, the flow indicator could be a small black wheel or red triangle that rotates when water is flowing through the meter. If the wheel is turning, chances are, you have a leak.
Or, write down your meter reading at night after the last person goes to bed. Read the meter again in the morning before anyone starts using the water. If the number has increased, and you have not used any water, you may have a leak.
A leaky toilet can silently waste thousands of gallons in a month. A leaky flapper or a broken fill valve are the main culprits for water wasting toilets.